We believe that whilst doing their job, our staff should serve as
 ambassadors
for your venue and S3 , representing you at the front of house and
at specific points throughout the bar at all times.
To successfully achieve this we use a select pool of experienced,
licensed, male and female security hosts in keeping with your image.
Our door supervisors' training prrogramme includes both NCFE and
SITO modules.
We provide a site instructional manual for all our clients –
containing detailed instructions and procedures for each individual
site.
Typical modules:
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Introduction
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Customer care and social skills
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Conflict management
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Equal opportunities and discrimination
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Health and safety at work
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Licensing law
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Civil and criminal law
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Searching
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Report writing and crime scenes
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Drug awareness
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First aid
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Emergency procedures
Customer care is an important part of our staff training. By maintaining
a high level of professionalism, and courtesy we recognise that our
personnel can help to make a nights entertainment a pleasurable experience
for customers
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