Haven will provide dedicated staff to compliment your business profile by way of a Concierge service at the forefront of your business. He/She will be the first person any clients will see as a representative of your company. They will be responsible for access control of personnel and goods entering your premises and depending on your instructions, will deter any unwanted salesmen/couriers, etc. from disturbing you and your staff while at work.

They will identify the person's business and to whom they would like to see and make a formal announcement that a guest has arrived, they will then be booked in and given a pass explaining what the emergency evacuation drill and evacuation route from the building if required.

The Concierge staff are specifically trained in identifying suspect packages/personnel and dealing with any given situation depending on your company policy. They are also your health and safety representative in the event of an emergency evacuation in that they hold all relevant details of who is booked into the building and who has booked out, giving you an accurate report for the emergency services as to the number of personnel on site at any given time, which can be checked off at the emergency evacuation point.

The Concierge staff can also provide internal patrols to assist full time staff in their personal security, identifying unlocked rooms, left bags, fire doors left open, etc. They also secure the building at night and make a final patrol in conjunction with the log in reception book or computer registered permanent staff access print out, prior to handing over to night staff or locking and alarming the building if required.

A good concierge is an asset to any business, selected and recruited for their inter-personnel communication, personal presentation and computer skills, normally an ex Police or Military person who very quickly will become any Managing Directors 'Eyes and Ears'